Privacy Policy
- Identity of the Data Controller
RC Carroseriebouw V.O.F., established at Beatrixweg 53, 8181 LD Heerde, The Netherlands, trading under the name Equi Aqua (hereinafter: “Equi Aqua”), is responsible for the processing of personal data as described in this Privacy Policy.
Email: info@equi-aqua.com
Website: www.equi-aqua.com
Equi Aqua complies with the General Data Protection Regulation (GDPR).
- Personal Data We Process
We may process the following categories of personal data:
- First and last name
- Company name
- Billing and shipping address
- Email address
- Phone number
- VAT number (for business customers)
- Order history
- Communication records (emails, contact forms, internal notes)
- Website usage data (anonymous statistics)
We do not collect personally identifiable analytics data.
- How We Obtain Personal Data
Personal data is obtained when:
- You place an order
- You contact us via the website or email
- You subscribe to our newsletter
- You interact with us via social media
- You browse our website
- Purposes and Legal Grounds
We process personal data for the following purposes:
- a) Order processing
Legal basis: Performance of a contract
- b) Accounting and tax obligations
Legal basis: Legal obligation
- c) Customer service and record keeping
Legal basis: Legitimate interest
- d) Marketing and newsletters
Legal basis: Consent
You may withdraw consent at any time.
- Newsletter and Marketing Communication
If you explicitly subscribe to our newsletter, we may send you marketing communications regarding our products and services.
You can unsubscribe at any time via the unsubscribe link in our emails or by contacting us at info@equi-aqua.com.
We do not send marketing communications without consent.
- Data Retention Period
We retain personal data only for as long as necessary for the purposes described above.
- Order and invoice data: retained for the legally required retention period under Dutch tax law (currently 7 years).
- Marketing data: retained until consent is withdrawn.
- General customer communication: retained as long as reasonably necessary for customer service purposes.
- Sharing of Personal Data
We do not sell personal data.
Personal data may be shared with:
- Our bookkeeping and accounting service provider
- Website hosting provider (JouwWeb)
- Social media platforms (if you interact via those platforms)
- Authorities if legally required
All third parties are required to process data in compliance with applicable data protection laws.
- International Data Transfers
If personal data is transferred outside the European Economic Area (for example via social media platforms), we ensure appropriate safeguards are applied in accordance with GDPR.
- Data Security
Equi Aqua takes appropriate technical and organisational measures to protect personal data against loss, misuse or unauthorised access.
Access to personal data is limited to authorised persons only.
- Your Rights
Under the GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your personal data
- Restrict processing
- Object to processing
- Withdraw consent
- Data portability
- Lodge a complaint with a supervisory authority
If you are located in the Netherlands, you may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Requests can be sent to info@equi-aqua.com.
- Children’s Data
Our website and products are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors.
- Automated Decision-Making
Equi Aqua does not use automated decision-making or profiling that significantly affects individuals.
- Cookies and Website Statistics
Our website may use functional and analytical cookies necessary for website performance.
We use anonymised statistics to analyse website performance such as page visits and duration. These statistics do not identify individual visitors.
- Changes to This Privacy Policy
Equi Aqua reserves the right to update this Privacy Policy. The latest version will always be available on our website.